Biennial IBA African Regional Forum Young Lawyers Symposium

13 Sep 2023

Session information

Developing your client recruitment, onboarding and retention

Wednesday 13 September (1420 - 1600)

Description

As the legal landscape evolves, so too must our strategies for developing business and servicing clients. Legal services are no longer about expertise in statutes and codes, but are more importantly about becoming a trusted advisor, which requires understanding clients' needs, fostering lasting relationships and standing out in a crowded market. In this discussion, we will explore the art of cultivating new and quantifiable business avenues, harnessing the power of personal branding to attract clients, and most importantly, nurturing these relationships to ensure their longevity.

Our panel of experts will share insights into managing relationships inside your firm, with clients and market stakeholders, and will facilitate an engaging workshop adapted from the acclaimed ‘networking ninja’ masterclass.

Session / Workshop Chair(s)

Glenda Benson Afriwise, Johannesburg, South Africa

Speakers

Feizin Amlani Excellent Consulting, Lisbon, Portugal
Luisa Cetina Anjarwalla & Khanna, Nairobi, Kenya
Ziyanda Ntshona Poswa Inc, Johannesburg, South Africa; Scholarship Officer, African Regional Forum