Biennial IBA African Regional Forum Young Lawyers Symposium
13 Sep 2023
Session information
Developing your client recruitment, onboarding and retention
Wednesday 13 September (1420 - 1600)
Description
As the legal landscape evolves, so too must our strategies for developing business and servicing clients. Legal services are no longer about expertise in statutes and codes, but are more importantly about becoming a trusted advisor, which requires understanding clients' needs, fostering lasting relationships and standing out in a crowded market. In this discussion, we will explore the art of cultivating new and quantifiable business avenues, harnessing the power of personal branding to attract clients, and most importantly, nurturing these relationships to ensure their longevity.
Our panel of experts will share insights into managing relationships inside your firm, with clients and market stakeholders, and will facilitate an engaging workshop adapted from the acclaimed ‘networking ninja’ masterclass.
Session / Workshop Chair(s)
Glenda Benson | Afriwise, Johannesburg, South Africa |
Speakers
Feizin Amlani | Excellent Consulting, Lisbon, Portugal |
Luisa Cetina | Anjarwalla & Khanna, Nairobi, Kenya |
Ziyanda Ntshona | Poswa Inc, Johannesburg, South Africa; Scholarship Officer, African Regional Forum |